Don’t Wait On Windshield Damage.
Call Now! – (253) 355-9947
Frequently Asked Questions:
What types of auto glass services do you offer?
We offer auto glass replacement services:
- Windshield Replacement
- Back Glass Replacement
- Car Window Replacement
- Quarter Glass Replacement
- Vent Glass Replacement
We also offer rock chip repair, ADAS recalibration, sunroof draining, and regulator repair and replacement services.
Do you accept insurance as payment?
Yes, we work with all major insurance companies. Learn more here.
How much does windshield replacement cost?
The cost of your windshield replacement will vary on a number of factors, such as your year/make/model, features your vehicle may have, and whether or not your vehicle needs recalibration. We do offer competitive, transparent pricing with zero extra charges or fees.
What Is ADAS recalibration, and do I need it for my car?
ADAS windshield recalibration is the proccess of realigning the cameras and sensors mounted on your windshield after a windshield replacement. If you have features on your car such as lane departure warning or blind spot detection, your car will need a recalibration after windshield replacement. To learn more about recalibration, visit https://nwglasspros.com/what-is-adas-windshield-recalibration/.
What payment options do you offer?
Aside from working with auto insurance companies, we also accept cash, all major credit cards, Venmo, and Zelle.
Do you tint windows?
We do not offer window tinting services.
Do you replace residential or commercial glass?
We do not provide residential or commercial glass services. We only offer auto glass services currently.
How do I know if my windshield needs to be repaired or replaced?
A windshield can be repaired if the crack is smaller than a quarter, or shorter in length than six inches, anything bigger than that will need a full replacement.
What types of vehicles do you service?
We service all types of of vehicles:
- Cars
- Trucks
- SUV’s
- Fleet Vehicles
- RVs
- Boats
- Semi Trucks
Read more about our auto glass services here.
Do you work on luxury or specialty vehicles?
Yes, we have almost a decade of experience in working with luxury brand cars such as Tesla, BMW, and Aston Martin.
What areas do you serve?
We proudly serve all areas in Kitsap and Pierce Counties. For a more detailed list of the areas we service, visit https://nwglasspros.com/service-areas/.
Do you offer mobile auto glass repair or replacement services?
Yes! We are a mobile glass service, we come to your location at your convenience, at no extra cost to you.
Can I get same-day service?
Depending on what time of day you call to schedule, we may be able to get you same day service. This also depends on factors such as part availability and how full our schedule is that day.
Do you work with insurance companies?
Yes, we are able to take payment through your insurance company.
What does your lifetime warranty cover?
Our lifetime warranty covers all workmanship issues – including leaks, molding issues, and glass defects. You can read more about our lifetime warranty here!
Are rock chip repairs covered by warranty?
Rock chip repairs are never guaranteed, and you will most likely see them after the repair process is complete because it is a structural repair, not a cosmetic one. That said, if one of our repairs fails, we will gladly deduct the price of the repair from the cost of a full replacement.
What kind of glass and materials do you use?
We are proud to exclusively use industry standard, high grade materials for repairs and replacements.
How soon can I drive my car after a windshield replacement?
Please wait at least 30 minutes after your replacement is finished to drive your car, as this gives the glue enough time to cure.
What should I avoid doing after a windshield replacement to ensure it seals properly?
Please avoid car washes and high pressure water environments for a few days after your glass replacement appointment.