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Privacy Policy for Northwest Glass Pros

Effective Date: 11/20/2024

Northwest Glass Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, nwglasspros.com and interact with our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, address, and any other details you provide when filling out forms or scheduling services.
  • Non-Personal Information: Browser type, IP address, pages visited, and other technical data collected through cookies or analytics tools.
  • Payment Information: Payment details provided for processing transactions securely through trusted third-party payment processors at the time of your appointment. Payment details are never stored in our website or payment reader.

2. How We Use Your Information

We use the information collected for purposes such as:

  • Scheduling and providing auto glass repair or replacement services.
  • Responding to inquiries and customer support requests.
  • Sending updates, confirmations, or promotional materials (with your consent).
  • Improving our website, services, and customer experience through analytics.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Trusted third parties who assist in operations, such as payment processing or website hosting.
  • Legal Compliance: When required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather analytics. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

5. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission or storage system is completely secure. We encourage you to take precautions when sharing sensitive information.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws, such as:

  • Accessing the personal data we hold about you.
  • Requesting corrections or deletion of your data.
  • Opting out of marketing communications.
  • Restricting or objecting to data processing.

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy regularly.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: